Returns and complaintsReturns and complaints

Returns and complaints

We always give 100% for you!

Satisfied customers are very important to us - 100% satisfied! If something should go wrong, please contact us by e-mail or phone in case of problems, wrong or incorrect deliveries:

Phone: 043 - 544 21 69
Service hours: daily from 9am - 7pm, also on holidays!
E-mail: info@hammer-fitness.ch

In the event of a return, please contact us in advance by e-mail or telephone and state your customer number, order number or name. The return is free of charge for you! As the manufacturer, we will pay the shipping costs for you. However, we would like to ask you not to return your goods to us without prior agreement. We can plan a collection from you at a lower cost and you can wait comfortably at home for the collection.

Please also note §11 of our General Terms and Conditions ( GTC ).

Image source: ©Aaron Amat - stock.adobe.com



all stores
4,77 (244 reviews)
Bundesallee 201 - 203 10717 Berlin
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,87 (252 reviews)
Eduard-Schopf-Allee 1b 28217 Bremen
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,92 (475 reviews)
Heiliger Weg 1 44135 Dortmund
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,89 (270 reviews)
Rue de l’Arquebuse 14 1204 Geneva
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 09:00 - 18:00
Sunday Closed
4,86 (101 reviews)
Graf-Adolf-Straße 12 40212 Düsseldorf
 away
Work Time Today: 10:00 - 18:00
Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday 10:00 - 18:00
Sunday Closed
4,87 (273 reviews)
Friedrich-Ebert-Straße 55 45127 Essen
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,56 (235 reviews)
Hanauer Landstraße 196 60314 Frankfurt am Main
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,62 (255 reviews)
Holstenstrasse 79 22767 Hamburg
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,80 (212 reviews)
Berliner Allee 19 30175 Hannover
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,78 (437 reviews)
Hansaring 63-67 50607 Cologne
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,68 (265 reviews)
U5, 16 (arriving via U5, 15) 68161 Mannheim
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,64 (276 reviews)
Nymphenburger Straße 25 80335 Munich
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,18 (468 reviews)
Von-Liebig-Str. 11 89231 Neu-Ulm
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,75 (188 reviews)
Fürther Straße 188 90439 Nuremberg
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,71 (209 reviews)
Breitscheidstraße 8 70174 Stuttgart
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,60 (130 reviews)
Bahnhofstraße 67 65185 Wiesbaden
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 18:00
Sunday Closed
4,78 (393 reviews)
Hardturmstrasse 135 8005 Zurich
 away
Work Time Today: 10:00 - 19:00
Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 09:00 - 18:00
Sunday Closed
4,71
Hammer Stores 17x on site